Our host, Ruth Busby, talks to David R. Hamilton, a kindness scientist, columnist, speaker and author of eleven books, including one of his latest bestsellers, ‘The Five Side Effects of Kindness’ and Dr Sam Akbar, a clinical psychologist and trauma specialist, as well as an author of recently published book ‘Stressilient: Beat Stress and Build Resilience’.
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Effective conflict management – mindset and influence
With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over.

Top tips to support your teen with social media
Dr Radha Modgil delivers her top five tips for supporting your teenager through the sometimes-murky world of social media. In just five minutes, she helps parents and carers feel more confident in how they engage with their teens’ online world.

Overcoming imposter syndrome
Feelings of self-doubt in the workplace are very common, particularly amongst those of us who set high standards for ourselves. In this session, Vicki Marinker helps you recognise, understand, and overcome imposter syndrome. We look at how imposter syndrome rears its ugly head at work as perfectionism, or fear of failure, and how it can prevent us from fulfilling our potential. The good news is that once you recognise and understand what triggers your self-doubt, you can put in place strategies to overcome it.