Join our new hosts Angie Doll from Southern Railway, and Mark Smith of Network Rail, for February’s Wellbeing Wednesday. We will be talking to relationship expert Honor Rhodes OBE, Strategic Director at Tavistock Relationships, about the importance of relationships to our wellbeing, the value of effective communication, and the impact of the pandemic.
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Mental health and relationships
Relate, the leading charity for relationship support, explores the impact of the pandemic, and working in the rail industry, on relationships. Get practical advice for happier and healthier relationships in all areas of life.
Effective conflict management – mindset and influence
With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over.
How to be a better listener
You can feel confident in supporting others with these tips on how to be a better listener. Watch May’s 5-Minute Wellbeing video from Dave Brown at the charity Samaritans.