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The art of saying 'no'

Have you ever wondered where to draw the line? Do you find yourself over-committing, people-pleasing, or have a fear of upsetting others? Setting personal boundaries is one of the most essential tools for healthy living. It also happens to be one of the hardest things to do.

Psychotherapist, counsellor and author, Jennie Miller delves into the art of saying ‘no’. She shares tips on how to set boundaries, whether it is in the workplace, with friends or at home.

 
Jennie Miller's book - Boundaries: say no without guiltPodcast: Think Fast, Talk Smart: Communication TechniquesAvoid burnout: Set boundaries, start saying no and other tips

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Dave Brown

How to be a better listener

You can feel confident in supporting others with these tips on how to be a better listener. Watch May’s 5-Minute Wellbeing video from Dave Brown at the charity Samaritans.
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Jason Keeley

Effective conflict management – mindset and influence

With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over. 

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How the modern world is changing children

Gain insight on how the rapid changes in today's world are influencing children's brains. As technology advances and urbanisation intensifies, children face both unique opportunities and significant challenges. This session will delve into how these factors impact cognitive functions, behaviour, and emotional wellbeing. Prof. Sam Wass discusses how modern technology can affect children’s brains and what parents and carers can do to support children’s attention in the age of constant digital distraction.

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