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Effective conflict management – mindset and influence

With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over. 

 
5-Minute Wellbeing - Taming anxiety5-Minute Wellbeing - How to be a better listenListen: Conflict skills podcast

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Dee Holmes

Top tips for achieving a stress-free festive season

Dee Holmes offers practical advice on a variety of stresses that families feel over the festive season.
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How the modern world is changing children

Gain insight on how the rapid changes in today's world are influencing children's brains. As technology advances and urbanisation intensifies, children face both unique opportunities and significant challenges. This session will delve into how these factors impact cognitive functions, behaviour, and emotional wellbeing. Prof. Sam Wass discusses how modern technology can affect children’s brains and what parents and carers can do to support children’s attention in the age of constant digital distraction.

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Emma Taggart

Harnessing the power of introverts

When you hear the word introvert, you might think of someone who's shy or quiet and prefers to be alone. While that may be true for some introverts, there's so much more to this personality type. Join Emma Taggart, a Career Coach for introverts, as we discuss the personality traits of introverts, different types of introverts and the benefits of being an introvert.

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