Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.
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Harnessing the power of introverts
When you hear the word introvert, you might think of someone who's shy or quiet and prefers to be alone. While that may be true for some introverts, there's so much more to this personality type. Join Emma Taggart, a Career Coach for introverts, as we discuss the personality traits of introverts, different types of introverts and the benefits of being an introvert.
How the modern world is changing children
Gain insight on how the rapid changes in today's world are influencing children's brains. As technology advances and urbanisation intensifies, children face both unique opportunities and significant challenges. This session will delve into how these factors impact cognitive functions, behaviour, and emotional wellbeing. Prof. Sam Wass discusses how modern technology can affect children’s brains and what parents and carers can do to support children’s attention in the age of constant digital distraction.
Men’s mental health
This Men’s Health Week our panelists delve into the meaningful issues that matter to men. Our guests fearlessly address a range of topics, including work challenges, relationships, family pressures, addiction, and financial security. Discover valuable insights and practical advice to help navigate the complexities of modern life.