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Trauma Risk Management (TRiM)

In 2023, Southeastern launched TRiM (Trauma Risk Management) - a peer-delivered risk assessment and ongoing support system, designed specifically to help in the management of traumatic events. Mark Brown, Deputy TRiM Coordinator, explains, more about the programme and how it helps Southeastern employees to deal with trauma.

 
RWL: Strategies for coping with trauma RWL: Supporting the railway family to stay well RWL: Understanding post-traumatic stress disorder (PTSD)

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Radha Modgil

Developing online resilience for teenagers

Young people, once exposed to social media, can start to rely on it more and more. Making and maintaining social connections, self-expression and entertainment are just some of the benefits of participating. However, teens are more likely to engage with strangers, share their passwords or experience negativity online. Join GP, broadcaster and Author Dr. Radha Modgil as we learn how young people can be supported to become resilient users of the internet.

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Cliff Hawkins

An introduction to emotional resilience

In this short video, we explore what emotional resilience really means and why it's a crucial skill for navigating life's ups and downs. You'll learn about common obstacles that can weaken resilience and discover practical strategies to build it up - so you can bounce back stronger from stress, setbacks and challenges. Whether you're looking to support your own growth or help others, this video offers a clear and empowering starting point.

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Jason Keeley

Effective conflict management – mindset and influence

With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over. 

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