Highly experienced clinical psychologist, Dr Sam Akbar, draws from her own professional expertise to offer sensitive and realistic guidance to feel calmer, less stressed, and more resilient to life’s challenges.
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Trauma Risk Management (TRiM)
In 2023, Southeastern launched TRiM (Trauma Risk Management) - a peer-delivered risk assessment and ongoing support system, designed specifically to help in the management of traumatic events. Mark Brown, Deputy TRiM Coordinator, explains, more about the programme and how it helps Southeastern employees to deal with trauma.
Power of the PAUSE
Stress is natural and necessary, but how do we manage our reaction to too much stress? We discuss how a mindful pause can help with stress management.
Effective conflict management – mindset and influence
With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over.