This month we’re joined by Neil Shah, a stress management expert from The Stress Management Society.
Neil discusses the importance of lifestyle balance in managing stress with a focus on physical, mental, emotional, spiritual, and social wellbeing.
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Let’s talk about stress, baby
Stress is part of life – but it can be harmful if not managed properly. So, in this positive discussion, we’ll spotlight the signs and symptoms to watch out for, plus free tools and resources to help.
Managing conflict positively
Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.
Embracing change
Change is inevitable yet navigating it can be one of life’s greatest challenges. Why do we resist it and how can we embrace it? In this session, we explore the psychology behind change, including cognitive and emotional responses, and strategies to move from resistance to acceptance. Plus, it will offer insights to better understand reactions to change and develop healthier coping mechanisms.