Everyone should be able to do their job without someone threatening, assaulting or harming them. But on the railway’s front line, sadly, that isn’t always the case. In fact, RSSB statistics show that a staggering 94.1% of frontline staff have experienced workplace abuse. In this session, British Transport Police’s Inspector Keith Barnes describes how incidents of violence against railway staff can occur and how to de-escalate them. He also talks about how body-worn cameras can be both a deterrent and an aid to evidence-gathering once an assault has occurred.
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Trauma Risk Management (TRiM)
In 2023, Southeastern launched TRiM (Trauma Risk Management) - a peer-delivered risk assessment and ongoing support system, designed specifically to help in the management of traumatic events. Mark Brown, Deputy TRiM Coordinator, explains, more about the programme and how it helps Southeastern employees to deal with trauma.

Dealing with the hidden killer: Improving dust controls
It may be microscopic in size, but dust can pose a big risk to our health. Hear from Steve Perkins, who aims to improve our understanding of how we can control health risks through occupational hygiene – especially the challenge of dust.

Welcome to Rail Wellbeing Live 2023
Panel discussion: supporting young people’s mental health
Young workers aged 18 to 30 are perceived to be under almost twice as much pressure in their lives as their more senior peers. They’re more likely to be worrying about debt or struggling to pay their bills, which is likely to add to their stress. Companies can and should focus on creating a more inclusive environment and be prepared to step up and support their people.