Everyone should be able to do their job without someone threatening, assaulting or harming them. But on the railway’s front line, sadly, that isn’t always the case. In fact, RSSB statistics show that a staggering 94.1% of frontline staff have experienced workplace abuse. In this session, British Transport Police’s Inspector Keith Barnes describes how incidents of violence against railway staff can occur and how to de-escalate them. He also talks about how body-worn cameras can be both a deterrent and an aid to evidence-gathering once an assault has occurred.
You may also be interested in:
Measuring health and wellbeing performance
How can we capture all incidents of poor health and wellbeing? What factors affect our confidence in the data? How can we use the data to inform health interventions? If you’re involved in measuring health and wellbeing performance, this session answers questions you may have.
The power of listening in safety and wellbeing
Closing the listening gap and listening effectively can create not just a safer workplace but also a culture where people can thrive and feel psychologically safe, improving wellbeing. This session covers what listening well looks like and introduces the concept of safety silence and its potential consequences. We also challenge you to think about how you hear different people and how this can affect inclusivity at work – and beyond.
Occupational hygiene: The missing piece of the puzzle
We’re always looking for ways to keep everyone safe from harm at work. In this session, Claire Forshaw discusses situations where occupational hygiene can be used for rail projects, its benefits, and some real-world examples.