George Hamlyn explores Transport for London's approach to authentic peer support, taking you through the history of TfL's peer support program and highlighting the risks of focusing solely on the 'soft and fluffy' side of wellbeing. He provides an overview of TfL's training program, the crucial role of documents, policies, and procedures in ensuring consistency and also discusses the importance of evaluating and holding peer supporters accountable for their actions.
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How to deal with work-related violence
Everyone should be able to do their job without someone threatening, assaulting or harming them. But on the railway’s front line, sadly, that isn’t always the case. In fact, RSSB statistics show that a staggering 94.1% of frontline staff have experienced workplace abuse. In this session, British Transport Police’s Inspector Keith Barnes describes how incidents of violence against railway staff can occur and how to de-escalate them. He also talks about how body-worn cameras can be both a deterrent and an aid to evidence-gathering once an assault has occurred.
On-Road driving fatigue risk in rail operations
Technological innovation in the automation of vehicles is progressing faster than standards or regulatory bodies can keep up with. The overall market share for automated vehicles is expected to increase to approximately 40% of vehicle travel by 2040. However, automated driving is fundamentally different to manual driving. The driver must be prepared to take over control of the vehicle whenever necessary. This shifts the driver’s role from being actively engaged in the driving task to that of a passive supervisor of the system.
Footcare for the railway industry
Good footwear that meets health and safety requirements is essential in the industry but knowing how to take care of what goes inside your boots (feet) is also important. By taking care of your feet, foot and ankle injuries can be avoided. This can also improve overall comfort when working long hours on uneven surfaces. Kelly Edwards, a podiatrist with experience working with the railway industry, shows you simple ways to help you feel better and healthier on your feet.