George Hamlyn explores Transport for London's approach to authentic peer support, taking you through the history of TfL's peer support program and highlighting the risks of focusing solely on the 'soft and fluffy' side of wellbeing. He provides an overview of TfL's training program, the crucial role of documents, policies, and procedures in ensuring consistency and also discusses the importance of evaluating and holding peer supporters accountable for their actions.
You may also be interested in:

Footcare for the railway industry
Good footwear that meets health and safety requirements is essential in the industry but knowing how to take care of what goes inside your boots (feet) is also important. By taking care of your feet, foot and ankle injuries can be avoided. This can also improve overall comfort when working long hours on uneven surfaces. Kelly Edwards, a podiatrist with experience working with the railway industry, shows you simple ways to help you feel better and healthier on your feet.

Driving occupational hygiene forward
The health of colleagues will always be a key priority of the rail industry. This session on occupational hygiene discusses long-term worker health protection and the focus for future projects and initiatives.

Dealing with the hidden killer: Improving dust controls
It may be microscopic in size, but dust can pose a big risk to our health. Hear from Steve Perkins, who aims to improve our understanding of how we can control health risks through occupational hygiene – especially the challenge of dust.