Feelings of self-doubt in the workplace are very common, particularly amongst those of us who set high standards for ourselves. In this session, Vicki Marinker helps you recognise, understand, and overcome imposter syndrome. We look at how imposter syndrome rears its ugly head at work as perfectionism, or fear of failure, and how it can prevent us from fulfilling our potential. The good news is that once you recognise and understand what triggers your self-doubt, you can put in place strategies to overcome it.
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Untangle your anxiety
Psychotherapist Joshua Fletcher discusses the various ways anxiety can manifest in individuals. He creates a sense of understanding and awareness by discussing what anxiety is, how it presents differently in people, and how to address it. Drawing from his professional expertise and personal experience with panic disorder and OCD, he offers a unique perspective on managing anxiety.

Effective conflict management – mindset and influence
With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over.

Power of the PAUSE
Stress is natural and necessary, but how do we manage our reaction to too much stress? We discuss how a mindful pause can help with stress management.