Leaders and managers will daily face unexpected challenges and requests on their time to support staff. In this session we explore the dangers of having a single approach to respond to the various mental health issues staff experience and ask for any staff who manager, support or work in a team, what tools they can have to be ready to support others and how to tailor our support to the specific settings we are in. The session includes a brief input to the ways that the Railway Chaplains can support your teams.
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Managing emotions with emotional intelligence
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