Listening is a skill which helps us to create safety, trust and connect with others in both our personal and professional lives.  Andy Elwood shares stories from his career in search and rescue helicopters, showing you the vital role empathy plays in effective communication. By mastering empathetic listening, you’ll foster deeper connections, build trust, and improve relationships both personally and professionally.

 
Wellbeing Wednesday: How to be a better listener Mind tools: Active listening tips, skills, techniques, and examples YouTube: Brene Brown explaining empathy YouTube: It is not about nail