Our host, Huw Jones, talks to panellists Abby Davis, Brian Paynter, and Joe Smales about the challenges, sacrifices and sense of purpose whilst working in rail through Christmas.
You may also be interested in:
Effective conflict management – mindset and influence
With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over.
How to be a better listener
You can feel confident in supporting others with these tips on how to be a better listener. Watch May’s 5-Minute Wellbeing video from Dave Brown at the charity Samaritans.
Caring for Carers
We chatted to Molly and Lucy from Coastal Wellbeing, who discussed ways carers can look after their mental and physical health.