Closing the listening gap and listening effectively can create not just a safer workplace but also a culture where people can thrive and feel psychologically safe, improving wellbeing. This session covers what listening well looks like and introduces the concept of safety silence and its potential consequences. We also challenge you to think about how you hear different people and how this can affect inclusivity at work – and beyond.
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Our industry-leading health dashboards
Over 20 rail companies are signed up to the award-winning rail industry health data dashboard project. The findings are already providing a powerful tool to generate evidenced based decisions to help businesses to improve overall wellbeing and health for rail staff. This session covers how companies have overcome the challenges of collecting health data, what to do if you are unsure or don’t know where to start collecting data and how it supports the story telling; answering the “why” and “so what” when taking action to drive change.
Peer Power: Strategies for building supportive communities
George Hamlyn explores Transport for London's approach to authentic peer support, taking you through the history of TfL's peer support program and highlighting the risks of focusing solely on the 'soft and fluffy' side of wellbeing. He provides an overview of TfL's training program, the crucial role of documents, policies, and procedures in ensuring consistency and also discusses the importance of evaluating and holding peer supporters accountable for their actions.
On-Road driving fatigue risk in rail operations
Technological innovation in the automation of vehicles is progressing faster than standards or regulatory bodies can keep up with. The overall market share for automated vehicles is expected to increase to approximately 40% of vehicle travel by 2040. However, automated driving is fundamentally different to manual driving. The driver must be prepared to take over control of the vehicle whenever necessary. This shifts the driver’s role from being actively engaged in the driving task to that of a passive supervisor of the system.