Closing the listening gap and listening effectively can create not just a safer workplace but also a culture where people can thrive and feel psychologically safe, improving wellbeing. This session covers what listening well looks like and introduces the concept of safety silence and its potential consequences. We also challenge you to think about how you hear different people and how this can affect inclusivity at work – and beyond.
You may also be interested in:
How to deal with work-related violence
Everyone should be able to do their job without someone threatening, assaulting or harming them. But on the railway’s front line, sadly, that isn’t always the case. In fact, RSSB statistics show that a staggering 94.1% of frontline staff have experienced workplace abuse. In this session, British Transport Police’s Inspector Keith Barnes describes how incidents of violence against railway staff can occur and how to de-escalate them. He also talks about how body-worn cameras can be both a deterrent and an aid to evidence-gathering once an assault has occurred.
Dealing with the hidden killer: Improving dust controls
It may be microscopic in size, but dust can pose a big risk to our health. Hear from Steve Perkins, who aims to improve our understanding of how we can control health risks through occupational hygiene – especially the challenge of dust.
A healthy worker is a safer worker
Dame Carol Black advised the government on the relationship between work and health for ten years. This session draws on her wealth of experience to discuss the importance of health and wellbeing in relation to worker safety on Britain’s railway.