Closing the listening gap and listening effectively can create not just a safer workplace but also a culture where people can thrive and feel psychologically safe, improving wellbeing. This session covers what listening well looks like and introduces the concept of safety silence and its potential consequences. We also challenge you to think about how you hear different people and how this can affect inclusivity at work – and beyond.
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Tips for staying alert and energised during your shift
Deborah Edmonds and Rupert Lown will explore how we can all contribute to improving our alertness when we are working on shifts. Shift working can be a bind, but a bit of thinking and with some small adjustments we can make ourselves more alert – and you won’t need cans of energy drink or treble expressos! Our lives are hectic, we often have young families, caring for parents, grappling to sleep in very hot weather. All of these are things we have to live with, but there are tips and tricks to help us and we will explore these with you.
Dealing with the hidden killer: Improving dust controls
It may be microscopic in size, but dust can pose a big risk to our health. Hear from Steve Perkins, who aims to improve our understanding of how we can control health risks through occupational hygiene – especially the challenge of dust.
How to deal with work-related violence
Everyone should be able to do their job without someone threatening, assaulting or harming them. But on the railway’s front line, sadly, that isn’t always the case. In fact, RSSB statistics show that a staggering 94.1% of frontline staff have experienced workplace abuse. In this session, British Transport Police’s Inspector Keith Barnes describes how incidents of violence against railway staff can occur and how to de-escalate them. He also talks about how body-worn cameras can be both a deterrent and an aid to evidence-gathering once an assault has occurred.